Take our five-minute Skinalysis quiz and our team of US-based board-certified Dermatologists will thoroughly review your provided information and prescribe medications as necessary. Expect to receive feedback from one of our providers within approximately 24 hours.

You may qualify for a complimentary consultation with your order. Should medication be suitable, you can acquire it via the DoctorDerm platform at significantly reduced prices compared to other websites, often even more cost-effective than your neighborhood pharmacy.

We do not accept insurance. We believe an individual’s access to quality care should not depend on a third party’s opinion. DoctorDerm has removed the barriers traditional insurers can cause and replaced them with transparency and convenience. Our prices for your doctor consultation and medication are industry-leading and oftentimes cheaper than using insurance.

Yes. Each doctor you interact with is licensed to prescribe medicine and treat patients in the state you live in. This allows you to get the medications you need, on your schedule, hassle-free.

Since DoctorDerm prescriptions are custom formulated to you, your local pharmacy won’t be able to source and compound the ingredients. Often times the savings are in the thousands of dollars compared to traditional retail pharmacies.

You will be billed for your Personalized Prescription Formula and DoctorDerm products upon check out. 

Yes. We take protecting your information seriously. Please read our Privacy Policy for details.

We treat patients 18 years of age and older. If you are younger than 18 years of age, please seek treatment from a local primary care physician.

In case of an emergency please call 9-1-1 or visit your nearest Emergency Room.

State regulations require that our medical providers see who we are treating. That is why we may ask you to take a picture of yourself and your photo ID.

DoctorDerm offers service in the United States only but based on the therapy and medication being prescribed, there may be restrictions based on state. This will be disclosed and confirmed per therapy and as part of the intake process. 

No. Your medication will ship via Rush No-Contact delivery, a signature is not required.

You can change your method of payment at any time. Login to your DoctorDerm account and follow the prompts.

Please email careteam@doctorderm.com. Our care team will then review and get back to you to resolve your inquiry.

Once you complete the online visit, you’ll hear back from one of our US-based doctors in 24 hours (some States will require a live chat or video consultation). Orders will then be sent to the dispensing pharmacy and shipped.

Login to your DoctorDerm account and update your shipping address at any time. Once your medication is shipped and delivered, you can change your address for all future shipments.

Login to your DoctorDerm account and reorder or cancel at any time. You will be contacted before your medication is to be refilled and billed to your credit card. Your medication will then be shipped.

Please see our Return and Refund policy.